Health - NHS Hospitals
The NHS is full of consultants, specialists and administrators eager to make their stamp in forming and
utilising NHS hospital Jargon.
The administrators are perhaps the worst at creating NHS hospital jargon as they love to pigeon hole
everything from patients to waiting rooms from appointments to treatments.
NHS hospital jargon is also used to calibrate and evaluate statistical and performance schedules for
government spin use.
More money has been pumped into the NHS system over the last few years than ever before but all it ever seems to
produce is more administrators creating ever more baffelling terms and phrases for NHS hospital
NHS Hospitals Jargon
Acute services Medical and surgical treatment provided in hospital.
Admissions When a patient is admitted to hospital Ambulatory care Services where people do not stay in hospital
overnight e.g. out-patients, x-ray, day surgery and medical diagnostics.
Beds The number of beds in a ward or department refers to staffed beds used overnight
Care Programme Approach (CPA) Co-ordinated care for people who use specialist mental health services. Commission
for Health Improvement (CHI) The CHI is an independent body that inspects hospitals to ensure standards set by the
Government are met.
Commissioning The process of identifying a community's social and/or health care needs and finding services to
Community care Care, particularly for older people, people with learning disabilities or a mental illness, which
is provided outside a hospital setting.
Community Mental Health Team (CMHT) A team of health and social services professionals working together to
provide services to those with a mental illness.
Co-morbidity Term used to signify multiple illness.
Day case admission Day case patients are admitted for care or treatment which can be completed in a few hours
and does not require a hospital bed overnight
Delayed discharge rate The proportion of patients occupying a hospital bed who are ready for discharge.
Demographic trends Changes in age, sex and size of the population over time.
Dental access centres Dental access centres provide a complete range of NHS dental services including routine as
well as urgent care. People do not need to register to see a dentist in an access centre.
Department of Health The Government department responsible for delivering a fast, fair, convenient and high
quality health and social care service in England
Elective admission A patient who is admitted from the waiting list.
Emergency admission A patient admitted to hospital at short notice because of clinical need or because
alternative care is not available.
F Family health services (FHS) Services provided in the community through GPs, dentists, pharmacists and
opticians. Finished consultant episode The time spent under the care of a particular consultant
G General Medical Services (GMS) Personal medical services provided by general medical practitioners, for
example; giving appropriate health promotion advice; offering consultations and physical examinations; offering
appropriate examinations and immunisations.
General practitioners (GPs) These are doctors who provide family health services to a local community. They are
usually based in a surgery or GP practice and are often the first port of call for most patients with a concern
about their health.
Geriatric Sometimes called Care of the Elderly.
Health Authority (HA) The Health Authority (HA) is responsible, within the resources available, for identifying
the health care needs of its resident population, and securing hospital and community health services to reflect
Health Development Agency (HDA) The HDA is a special health authority that aims to improve the health of people
in England - in particular, to reduce inequalities in health between those who are well off and those on low
incomes or reliant on state benefits.
Health Promotion England (HPE) HPE was established in April 2000 following the closure of the
Health Education Authority. It develops and delivers public education campaigns and promotes healthy living.
Hospital at Home Hospital at Home provides care in the patient's home which otherwise would have been provided
Hospital Episode Statistics (HES) A database containing personal, medical and administrative details of all
patients admitted to, and treated in, NHS hospitals in England for the purposes of statistical analysis. It is
securely maintained to ensure confidentiality.
Improving health The White Paper 'Saving Lives: Our Healthier Nation' was launched in July 1999 and sets out how
the Government aims to improve the health of English people. Its priorities are the four major causes of avoidable
ill-health and premature death. Each has a national target, to be achieved by 2010: In-patient A patient who is
admitted to hospital as a day case or for a longer period of time.
Intergrated care pathway Improving the patient's route for treatment through different health and social care
systems by combining resources and co-ordinating working methods to prevent hold-ups and jams.
Intermediate care Services that promote independence, prevent hospital admission and/or enable early discharge.
Intermediate care typically provides community-based alternatives to traditional hospital care.
Length of stay The time from admission to discharge, based on the number of nights in hospital.
Medical advice Improvements which allow the medical profession to treat an increasing range of conditions, or
treat existing conditions in a better way.
Multi-agency Services or activities which involve staff drawn from a range of organisations, such as statutory
agencies (health, social services, education etc) and voluntary groups.
National Institute for Clinical Excellence (NICE) The National Institute for Clinical Excellence is a special
health authority that promotes the best possible service and effective use of resources in the NHS It sets clear
national standards to improve the quality and consistency of NHS services throughout the country.
National Service Frameworks (NSF) NSFs set national standards and define service models for different services
or care groups.
NHS Direct A 24-hour nurse-led telephone helpline contactable through a single national number: 0845 4647. It
provides health information and advice to callers with the aim of helping them look after themselves at home or if
they need further professional help, directing them to the right service at the right time.
NHS Direct online NHS Direct online is the gateway to health advice and information on the internet. It includes
an easy-to-use guide to treating common symptoms at home and links to thousands of sources of help and advice.
NHS Trusts NHS organisations which provide healthcare
Older age groups People aged 65 years and above. Ordinary admission An admission where the patient is expected
to remain in hospital for at least one night. Includes emergencies.
Primary Care Groups (PCGs) PCGs bring together GP practices and other professional interests within a
geographical area, and have a key role in the commissioning of services. There are different levels of PCG, up to
Primary Care Trusts.
Personal Social Services (PSS) Personal care services for vulnerable people, including those with special needs
because of old age or physical disability and children in need of care and protection. For instance, residential
care homes for the elderly, home help and home care services, and social workers who provide help and support for a
wide range of people.
Primary Health Care Team Professional staff working in or attached to general practices to provide a range of
health care needs. Includes GPs and community nursing staff. Primary care General healthcare services provided by
GPs and their staff, and social care services.
Secondary care Care typically provided in local hospitals usually on referral from primary care.
Spell Period from when a patient is admitted to when he or she leaves a particular hospital. Stakeholder Person
or organisation with a direct interest in a service or practice.
Standardised hospital admissions Admissions standardised to take account of the different age/sex structures of
Statutory organisations Organisations with powers to fund or provide services, such as Local Authorities
(Borough & County Councils), Health Authorities and NHS Trusts. Sub-acute Care An alternative term for
Tertiary care Care of a highly specialist nature typically provided in regional centres.
Whole systems approach Term for a strategic, integrated approach to planning and delivering services. A local
whole system of care covers all local health and social service provision and any other service that impacts upon
health and social care.
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